Unifying the world
via one solution
One scan at a time

Join a global movement to kickstart economies and enable safe travels through the verification of health credentials for a safer world.

Contact us

Support Line
+65 987654321
Email
General Enquiries:
safetravel@affinidi.com
Customer Support:
st.customer@affinidi.com

Got an enquiry? In need of support?

Get in touch and we'd get back to you shortly.

Fill in all the information below.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Frequently asked questions

What is Affinidi Travel?

Affinidi Travel, the travel division within Affinidi, is dedicated to enabling global cross-border travels through verifiable health credentials. We support a globally trusted ecosystem where corporate partners within the travel, aviation, healthcare, and technology space can universally verify digital health credentials on health test reports to restart international travel and economies while safeguarding the world's public health.

What is this travel ecosystem? 

The travel ecosystem refers to a global trust network established through corporate partnerships with airlines, immigration, governments, aviation, border control technology partners, and travel lobby groups. Since Covid-19, new industry partners such as healthcare institutions and credential issuance technology partners have joined the ecosystem to help enable safe cross-border travels with a dedication to safeguarding public health. Contact us to find out how you can be a part of this ecosystem network.

Apart from Affinidi's travel verification solution, does Affinidi offer other solutions?

Affinidi's verifiable credentials management system (VCMS) offers various solutions across a variety of industries. Our Global Developer Ecosystem enables developers worldwide to create innovative solutions and new use cases that foster digital trust globally through open APIs. Our other use case, India Kernel, uses Affinidi's verifiable credentials technology to build an Employment & Income Verification Stack that benefits blue-collar workers by enabling better job-matching and access to financial services. For more information about Affinidi's other products and services, please visit www.affinidi.com

Are you affiliated with other organizations?

Apart from being a part of the Common Trust Network within the travel sector, comprising airlines, governments, issuance technology partners, and healthcare institutions, we are also proudly associated with Linux Foundation Public Health(LFPH), Good Health Pass (GHP), COVID-19 Credentials Initiatives (CCI), and ​​The Asia Travel and Technology Industry Association (ATTIA). For more information on our partnerships, click here.

What is the difference between a health test report without a verifiable credential and one with a verifiable health credential?

The current authentication of health reports without verifiable health credentials is inefficient. In addition, non-verifiable health reports can be easily doctored or falsified, with no means of accurately verifying it if done optically. On the other hand, health data stored as a verifiable health credential can be authenticated by technological solutions, and attempts to tamper with it can be easily identified.

Does health reports stored on my phone mean it is a digitally verifiable health credential?

No, digital health reports are not the same as digitally verifiable health credentials. Digital health reports refer to a digitized version of a health report such as PDFs, JPEGs, or even an HTML link. On the other hand, digitally verifiable health credentials are health data presented in the form of QR codes that sit within health reports of various formats that can be authenticated through digital verification solutions. 

I don't find any Verifiable credential-enabled lab in my location. What can I do? 

We are working continuously to onboard healthcare partners across the globe to be a part of our trust network. Kindly get in touch with us here to see how we can be of further assistance.

As a digital pass provider, what can this ecosystem do for me? 

Our robust network of issuance tech partners assists with tech integration processes so you can add verification to your credentialling capabilities or increase your verification capabilities.

As a healthcare provider, what can this ecosystem do for me? 

Our trusted issuance tech partners within our network assist with the provision of the technology needed to issue verifiable health reports for cross-border travel purposes. Protect the integrity of your health reports against fraudulent usage. Get in touch with us here to upgrade the function of your health reports today.

As an issuance technology provider, what can this ecosystem do for me?

You can:

  1. Gain access to a network trusted by government, aviation, and healthcare partners dedicated to enabling safe travels
  2. Expand capabilities to global verification through APIs of our interoperability system
  3. Receive the free real-time product, system, and operational feedback from verification during live deployments.

Get in touch with us here to be a part of the network today.

How do I join as an ecosystem partner?

To be a part of the travel network, kindly email us at travel.bd@affinidi.com, or simply get in touch via here.

What is the travel verification solution?

Our interoperable verification solution is a web-app tool that allows government, airline, and immigration partners to verify health credentials of various QR formats and standards and match health data to the latest regulations for cross-border travel.

Who does the travel verification solution benefit?

Any organization that needs to verify Covid-19 health reports or vaccination tests to make informed decisions. At current, governments, airlines, and border authorities would benefit the most from our solution to determine travelers' eligibility to travel across borders. 

Why do we need a travel verification solution?

Our verification solution combats issues within a complex travel environment, such as changing travel regulations, inconsistent standards of issuing health credentials, and the need to combat the use of fraudulent health certificates efficiently and cost-effectively. To find out more, get in touch.

What formats of health reports do you accept?

Upon successful integration, we can verify QR credentials found on PDF, HTML, JPEG, PNG, JPG, and Physical health reports.

Is the travel verification solution free? 

Please do get in touch with our sales team for more information on how we can help provide a competitive solution for your verification needs via this form or directly at travel.bd@affinidi.com.

How can I get started using the verification tool?

Upon confirmation, a unique license key, quick training support, and onboarding materials will be provided, and you will be able to access the tool immediately. Get in touch to get started today.

I need product support. Where can I get more help?

You can reach us via our live chat, activated by clicking on the chat icon at the bottom right of the screen, email us at travel.support@affinidi.com, or simply get in touch here.

Suggested articles
Suggested articles
Suggested articles
Suggested articles
Suggested articles
Suggested articles
Suggested articles
Suggested articles
Suggested articles
Suggested articles
Suggested articles
Suggested articles
Suggested articles
Suggested articles
Suggested articles

Contributor and/or association member of

LF Public Health
Good Health Pass
Covid-19 Credentials Initiative
Attia